Shipping policy

Shipping Policy

Thank you for shopping at Union Street Coffee Roasters. We aim to provide you with the finest coffee beans and products, delivered conveniently to your doorstep. Please take a moment to review our shipping policy.

Shipping Methods: We offer standard shipping for all orders within the contiguous United States. At this time, we do not offer international shipping. Our standard shipping methods include:

  1. Ground Shipping: Orders shipped via ground shipping typically arrive within 5-7 business days after processing.
  2. Expedited Shipping: We do not offer expedited shipping at this time. We're sorry for any inconvenience. 

Order Processing Time: Orders are processed and shipped within 1-2 business days of order placement, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Shipping Rates: Shipping rates are calculated based on the total weight of your order and your shipping address. During the checkout process, you will be provided with shipping options and corresponding rates for your consideration. Please note that shipping rates may vary and are subject to change without prior notice.

Free Shipping: Do to the nature of our small business and the shipping cost associated with the weight of our product, we do not offer free shipping at this time. 

Shipping Restrictions: Please note that we are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, we do not ship to international destinations at this time. We apologize for any inconvenience this may cause.

Delivery Issues: In the event of any delivery issues or concerns, please contact our customer service team immediately for assistance. While we strive to ensure timely and accurate deliveries, unforeseen circumstances such as weather delays or carrier issues may occasionally occur. We are committed to resolving any delivery-related issues promptly and to your satisfaction.

Shipping Liability: Once your order has been transferred to the designated carrier for delivery, the responsibility for the shipment is transferred to the carrier. We are not liable for any delays, damages, or losses incurred during transit. However, we will work closely with you and the carrier to address any shipping-related issues to the best of our ability.

Questions or Assistance: If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with us is enjoyable and hassle-free.

Thank you for choosing Us. We appreciate your business!